{"id":224,"date":"2016-05-09T12:54:44","date_gmt":"2016-05-09T10:54:44","guid":{"rendered":"https:\/\/www.harbourreeferservice.com\/en\/?page_id=224"},"modified":"2023-04-20T12:57:06","modified_gmt":"2023-04-20T10:57:06","slug":"service-call-management","status":"publish","type":"page","link":"https:\/\/www.harbourreeferservice.com\/en\/vessel-support\/service-call-management","title":{"rendered":"Service Call Management"},"content":{"rendered":"

Harbour Reefer Service provides a Service Call Management (SCM) program in support of our Shipping Line customers.<\/p>\n

Technical support during transportation; Service Call Management<\/h3>\n

The SCM program provides technical support to vessel crews in case a reefer malfunctions on board the vessel during the voyage. Whenever the crew is not able to solve the malfunction themselves, they can contact one of our technicians who will provide technical support based on expert knowledge and experience.<\/p>\n

The SCM program\u2019s centralized management allows for one global contact point for the Vessels and the Shipping Line which increases your operational efficiency.<\/p>\n

A combination of the SCM and our Ship Kit Management<\/a> programs provides a truly efficient and worry free solution.<\/p>\n","protected":false},"excerpt":{"rendered":"

Harbour Reefer Service provides a Service Call Management (SCM) program in support of our Shipping Line customers. Technical support during transportation; Service Call Management The SCM program provides technical support to vessel crews in case a reefer malfunctions on board the vessel during the voyage. Whenever the crew is not able to solve the malfunction […]<\/p>\n","protected":false},"author":2,"featured_media":411,"parent":213,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-224","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nService Call Management | Services | Harbour Reefer Service<\/title>\n<meta name=\"description\" content=\"The Service Call Management systeem provides technical support to vessel crews in case a reefer malfunctions on board during the voyage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.harbourreeferservice.com\/en\/vessel-support\/service-call-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Call Management | 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