24/7 service
24/7 emergency service for reefer containers and gensets
Failures in reefer containers or generator sets (gensets) can happen at any moment – during transport, at terminals or while containers are loaded with valuable cargo. Downtime can quickly lead to product loss, delays and high costs. That is why Harbour Reefer Service (HRS) provides a reliable 24/7 reefer emergency service across Europe.
We support shipping lines, leasing companies and logistics partners whenever immediate technical assistance is required. One call or message is enough to get our experienced technicians involved.
Fast and reliable 24/7 reefer repair support
Our 24/7 emergency service is available to customers who experience problems with:
- loaded reefer containers
- empty reefer containers
- generator sets (gensets)
Whether it concerns temperature deviations, alarm notifications or complete unit failure, our team acts quickly to protect your cargo and keep operations running.
How our emergency reefer service works
We follow a structured and cost-efficient approach to emergency reefer repair:
- Immediate contact
Our service desk is available 24/7 for emergency calls and emails. - Remote diagnosis
One of our experienced reefer technicians will ask targeted questions to identify the malfunction. Whenever possible, issues are resolved directly by phone or remote guidance. - On-site repair if needed
If remote support is not sufficient, our technician will be dispatched to perform on-site reefer or genset repairs.
This approach ensures fast problem resolution while avoiding unnecessary interventions and costs.
Emergency reefer service for loaded cargo
When a reefer container is loaded, time is critical. Temperature loss can result in damaged or rejected cargo. Our 24/7 reefer repair service focuses on:
- minimizing cargo risk
- restoring temperature control as quickly as possible
- preventing further damage or delays
Our technicians have extensive experience with reefer machinery from all major manufacturers.
Why choose Harbour Reefer Service for 24/7 support?
- Dedicated 24/7 reefer emergency service
- Experienced and skilled reefer mechanics
- Support for both reefers and gensets
- Cost-efficient troubleshooting methodology
- European coverage
We understand the urgency of emergency situations and act accordingly, day and night.
Contact our 24/7 emergency service
Do you need immediate assistance with a reefer container or genset? Our emergency service is available 24 hours a day, 7 days a week.
📧 Email: 247@hollandreeferservice.com
📞 Phone: +31 (0)181 – 234246
Our team is ready to support you whenever an emergency occurs.